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Jennifer Lopez

Client Experience Manager

CONTACT

CustomerService@thecromeenslawfirm.com

Jennifer Lopez

Profile of Jennifer Lopez

Many of us here at TCLF have family members in the construction industry, which makes us want to care for our clients and protect their business even more because we know how hard they have worked. My dad and uncles have been in the construction industry for over 20+ years, so it hits home when a customer calls saying they need help. I see it as a family member calling.

Bio

Having been in the customer service industry for nearly ten years, Jennifer Lopez is a cut above the rest when it comes to maintaining client relationships. Born in Houston and raised in Atlanta for six years, Jennifer went to Klein Forest High School and is attending the University of Houston-Downtown in the Fall of 2022. At the age of 16, she started working in the service industry as the first point of contact and quickly learned how important it is to make a great first impression. She learned early on that when it comes to serving the needs of her clients, it is important that the customer always feels heard and is treated with respect. A team player and hard worker, Lopez is determined to learn from each experience with her clients and her colleagues. It is incredibly important for her to positively impact those she is assisting at work and in the construction community. When Jennifer is not working, you might find her taking her seven-year-old Labrador, Buttercup, to the dog park, traveling, spending time with family and friends, or watching true crime documentaries.

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