Call For A Free Consultation
Search
Close this search box.
Back to all Episodes

Episode 145: How Great Customer Service Can Elevate Your Business

It’s rare these days. It shouldn’t be. Serving your clients well is a critical building block to running a successful company. In this inspiring episode, Liza Hausman, Vice President of Industry Marketing at Houzz, the leading platform for home remodeling and design, empowers your workflow to create the best experience. Her nearly 13 years building innovative products and experience spanning advertising, consulting, marketing and social strategy for Fortune 500 brands and a host of innovative startups, Liza shares how you can provide excellent customer service and by doing so, catapult your growth in the ever-changing construction industry.

PLAY THIS EPISODE

Watch this episode

More Episodes

Published author, award-winning lawyer, leader, seasoned manager, and partner at Cromeens Law Firm, Karalynn Cromeens has an eye-opening chat with Lyndel Johnson, fellow podcast host passionate about creating meaningful and measurable impact to businesses. Managing a successful business is tough, but it can be easier with expert insight like this! Get all the tips today.
LISTEN
He’s kind of an accounting bada$$. With the ever-shifting supply chain and regulatory environment, construction business owners have to make strategic decisions to optimize profitability. The best way to do that is with accurate data from their accounting teams. Jason’s 20+ years of business advisory experience positions him and the team at Signature Analytics to help guide construction business owners to make smarter business decisions. Explore Jason’s website: https://signatureanalytics.com/
LISTEN
It’s a big pain no contractor needs. The surprising uptick in collection cases sheds light on the construction industry’s challenges, opportunities, and changes. In this quick episode, discover law firm-backed lien guidance so you can get paid fast, and your team is confidently back to work.
LISTEN
Stop putting out fires! Instead, let’s define the principles of business so you can create a strategy reinforced by repetition, predictability, and meaning. Guest Scott Beebe founded “Business On Purpose” because he saw a need to help entrepreneurs weighed down by chaos. It’s time you gained a clear vision when it comes to the future success of your business.
LISTEN
It’s been called the “Granddaddy of All Motivational Literature.” This epic series, Think and Grow Rich by Napoleon Hill, is a treasure trove of business advice that draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires. Attorney and law firm owner Karalynn Cromeens quickly summarizes each chapter since they don’t teach you how to run a business in law school and, let’s be real, you’re a busy business owner. Binge the first half of the book today!
LISTEN
Do you run a business? This is for you! Scott Reib, America’s Legal Coach and Zig Ziglar Small Business Lawyer, brings over 20 years of legal expertise to entrepreneurs like you. He helps business owners protect their ventures, sharing insights as he advocates treating lawyers like primary care doctors, emphasizing proactive legal support for long-term business success. Love the show? Please rate, review and share!
LISTEN
Hello, New Orleans! The Cromeens Law Firm has opened a new office. In this super quick episode, Karalynn chats with Lindsey Marshall Ott, an Associate Attorney who’s been practicing law since 2014 and supports clients in Louisiana. Peek into the world of construction law and what it’s like to collaborate with highly-experienced and knowledgeable counselors.
LISTEN
What are they? Why do they even exist? Construction attorney Karalynn Crommens breaks down the risks commercial subcontractors should know before they sign an agreement to this important contract provision. Take 10 minutes and build your contractor confidence.
LISTEN
Rise in the remodeler construction industry! Brooks’ proactive strategies tackle common challenges like SEO, advertising, and sales, ensuring contractors can scale their businesses effectively. If you’re a contractor searching for actionable marketing strategies and lasting client relationships, listen in and learn what drives measurable results!
LISTEN
Has your client canceled mid-contract or before even started work? Oof, not fun. As a construction litigator, I know exactly what you’re going through. This episode is wildly helpful if you’re a residential contractor needing to navigate through a current deal bust or protect your assets from busting at all.
LISTEN
Does it make you money? No?? Cut it. Liz Chism is a business operations expert who transformed her craft brewery from 100+ hour work weeks to a systematized, self-sustaining business. Now, she helps contractors like you streamline their operations to profitably scale using proven systems, strategies, and tactics.
LISTEN
You’ve got to win the battle between your ears. This is a must listen for contractors. It’s time to stop worrying about what doesn’t matter and get your mindset right. Tom Reber with ‪@thecontractorfight9392‬ is an entrepreneur, coach, author, HGTV Host and Founder of The Contractor Fight. His content has helped hundreds of thousands of home improvement contractors improve their lives and businesses.
LISTEN

Get Updates And Stay Connected with News

Make us your first line of defense. Not your last resort.

COMPANY

LOCATIONS